Desire2Learn

What is my Password?

If your instructor uses Desire2Learn, you can log into D2L with the following username and password:

• Username: first name, last 2 digits of your student number, period, last name (not case-sensitive)

               Eg. Patrick72.Blundell or patrick72.blundell

• Temporary Password: password (case-sensitive)

D2L will prompt you to change your temporary password after you log into D2L for the first time.

How do I log into D2L?

You can access D2L by going to Lakeland College's website, and selecting the Desire2Learn link on the right side of the page or you can log onto D2L directly by going to https://lc.desire2learn.com.

My password is not working. What do I do now?

Go to https://lc.desire2learn.com, type in your username (eg. Monique25.Brewer), and click on Forgot Password. D2L will send a reset link to your D2L email, and a copy to your external email address. If you do not receive any email, please contact the registrar's office, as well as your department's administrative assistant to update their systems, so that you have an external email address in D2L.

When will I have access to my courses in D2L?

You will have access to your courses on the first day of the semester. If you do not see your course listed in D2L, please ask your instructor if he/she is using D2L. If your instructor is using D2L and you do not see it in your list of courses, please contact your department’s administrative assistant.

 Why can’t I access D2L?

Some programs will continue to use Blackboard, but not through Lakeland College. The exceptions are noted below. Your instructors will advise you about where you log-in.

• Practical nursing is brokered through Norquest College. Those students will use MyQuest.
• Programs delivered through eCampusAlberta will continue to use the eCampusAlberta Blackboard log-in. This includes renewable energy conservation, applied business: emergency services, and sign language and interpretation.

Apprentices and TLM

For the near future, apprenticeship students at Lakeland will continue to use The Learning Manager TLM 4.0 

My name has changed since I registered at Lakeland College. Will I be able to log into D2L?

If you already received an email from D2L explaining how to log into the system with your old name, you are going to have to contact the registrar's office and your department's administrative assistant. Both departments will need to make the changes in their systems. Once the change has been made in D2L, you will receive an auto-generated email telling you how to log into D2L once again.

What is my email address within D2L?

Your D2L email address is your username followed by @lc.desire2learn.com (eg. Patrick72.Blundell@lc.desire2learn.com).

Can I have my D2L email forwarded to my personal email automatically?

Email notifications will appear in the Updates widget on your homepage, as well as within your course. You will also receive a copy of your email in your personal email account. Please be sure to let the registrar's office, as well as your department's administrative assistant know your most current email address, so that the change can be made. The registrar's office will update PeopleSoft, and your department's administrative assistant will update D2L. In September 2012, PeopleSoft and D2L will be integrated, and PeopleSoft will communicate this information to D2L.

Can I manually forward my email out of D2L?

Email in Desire2Learn is both internal and external to the system. Mail can be forwarded out and users can receive messages from external mail servers.

How can I contact my instructor by email?

You can email your instructor by clicking on the name of your course in the My Courses widget on your homepage. Then click on the Email link in the navigation bar at the top of the page on the left. Type the instructor's first name, followed by a period, and then the instructor's last name (eg. Arthur.Henry) in the "To" field.

How do I make sure my web browser will work properly with D2L?

Go to Desire2Learn's login page at https://lc.desire2learn.com and select the System Check link. Desire2Learn will work within Internet Explorer, Firefox and Google Chrome, but you may need to ensure that you have the latest version in order for the course to display properly in D2L.

Why can't I view some of my content?

If you cannot view some of the course content, you may need to disable your computer's pop-up blocking.

How do I access the course materials in D2L?

Select your course from the My Courses widget. The links located within the navigation bar along the top of your course homepage enable you access to the course materials. For example, select the Content link to access the course outline, reading materials, homework instructions, etc. Select the Dropbox link to submit electronic copies of your homework to your instructor. Select the Grades link to view how you did on your assignments and quizzes.

Can I access my "active" course in D2L anytime?

Yes, you can access your "active" course in D2L as long as you have access to a computer and the internet. Periodic updates to D2L are performed every few months. Updates about when the system will be down are posted on D2L's homepage months in advance. These downtimes usually happen overnight on a Saturday evening.

Why doesn't my instructor use D2L?

Lakeland College instructors may or may not use Desire2Learn, as it is optional.

What happens to my course when the semester is over?

You have access to your course up to one month after the last day of the semester.