Skip to Content

Lakeland College Logo Lakeland College Logo

  • My Lakeland
  • D2L
  • Webmail
  • Careers at Lakeland
  • Ask Lakeland
  • Contact Us
  • Programs and Courses
    Programs and Courses
    • Agricultural Sciences
    • Business
    • Continuing Education
    • Dual Credit Courses
    • Energy
    • Environmental Sciences
    • Fire and Emergency Services
    • Foundational Learning
    • Health and Wellness
    • Human Services
    • Inclusive Education
    • Interior Design
    • Microcredentials
    • Pesticides Certification Program
    • Trades - Apprenticeship
    • Trades - Pre-employment
    • University Transfer
  • Future Students
    Future Students
    • Your First Contact: Enrolment
    • Explore Lakeland
    • Applying at Lakeland
    • Money Matters
    • International Students
    • Registration and Orientation
  • Current Students
    Current Students
    • Academic Services
    • Student Life Services and Facilities
    • Costs, Funding and Awards
    • Libraries
    • Online Access and Technical Support
    • Key Dates, Forms and Policies
  • Alumni & Giving
    Alumni & Giving
    • Alumni
    • Giving
  • Facilities & Services
    Facilities & Services
    • Applied Research
    • Facilities
    • Services
  • About
    About
    • Administration and Governance
    • Annual Events
    • Applied Research
    • Ask Lakeland
    • Campuses
    • Contact Us
    • Employee Recognition
    • Feature Stories
    • Events Calendar
    • COVID-19 Information
    • History
    • International Projects and Partnerships
    • Lakeland in the Community
    • Marketing and Communications
    • News
    • Our Stories
    • Publications
    • Strategic Plan
    • Working at Lakeland
  • Help me find...

    Facilities
    • Applied Research
    • Bookstores
    • Emergency Training Centre (ETC)
    • Equine Centre
    • Library
    • Pool
    • Residence for Future Students
    • Vermilion Rec Centre

    Services
    • Book an Event
    • Contact Security
    • COVID-19 Information
    • Careers at Lakeland
    • Get Ready to Apply
    • Horse Boarding Form
    • IT Help Desk (Fresh)
    • Lakeland Events Calendar
    • Make a Donation
    • Request a Transcript

    Programs
    • Continuing Education
    • First Contact About Programs
    • International Students
    • Pesticide Certification
    • Request a Course Outline

People Talking

My Lakeland

  • Facebook
  • Twitter
  • LinkedIn
  • Email
HomeCurrent StudentsOnline Access and Technical SupportMy Lakeland

Your gateway to My Lakeland

My Lakeland is our student information system.

Once you sign in to My Lakeland you'll be able to:

  • see your schedule - not applicable for all programs
  • see your student account balance
  • pay fees
  • check marks
  • apply to graduate
  • change contact information
  • print your T2202A tax receipt

If you're a full-time student, you'll be given access to My Lakeland a few weeks before your 1st semester starts. If you're an online student taking a full-time program, you'll receive access to register and pay for individual courses.

Your user ID is your student number.

This is the My Lakeland portal link: https://student.lakelandcollege.ca/psp/student/?cmd=login. If you're having difficulty accessing this sign in page, check the drop down about getting to My Lakeland and your browser.

Tips

Tip #1 Getting to My Lakeland
  • Use a bookmark - make sure that your bookmark's URL starts with https://
  • Clear your browser's cache and cookies.
  • If you are typing in the address, start with https:// then add www.lakelandcollege.ca. Without the https:// your browser will think the page isn't secure and won't go any further.
  • There's a link to My Lakeland on the header of every page on the Lakeland College website.
  • There's a direct link on the Lakeland app to My Lakeland.
Use https://
  • If you are having difficulty in accessing My Lakeland or forgot your password, check whether your browser recognizes the site as secure.
  • You can tell if you are using https:// because the address line in your browser will show a padlock. If there isn't a padlock, then you need to add the https://.
  • Most browsers won't let you go beyond a certain point if it doesn't think the next link is secure.
  • You can apply this principle to other pages where you are having difficulty with forms and passwords.

Your browser & device

Not all browsers and devices provide easy access. If you have trouble signing into My Lakeland:
  • using a mobile device, try using a desk or laptop computer. My Lakeland isn't responsive, so you'll have a better user experience on a computer than a phone or tablet.
  • using your current browser, try a different browser. For example, if you're using Safari, try Chrome instead.
Tip #2 Navigating My Lakeland
When you sign in, you'll see a tile that says Student Center. This is where you'll find all your options.

There's also another way into your account screen.

  • Look for the navigator icon. 
  • On a smart device look for the hamburger menu icon (3 horizontal lines).
  • You'll open a NavBar.
  • On the NavBar choose Navigator.
  • When you open Navigator, choose Self Service.
  • Inside Self Service you'll see all the usual options including checking your marks and paying fees.
Tip #3 Set up your forgotten password hint

You'll keep seeing a pop-up reminding you to do set up this hint until you do it.

Your hint is all about convenience. If you forget your password, then you can easily send yourself a temporary one using your hint. If it's after business hours - whether at 6 pm or 3 am - you'll be able to access My Lakeland without assistance. Otherwise you'll have to wait to contact us.

Do not copy and paste the temporary password.

If you still have issues logging in, send an email to the help desk. Be sure to include your name and Student ID #.

Steps

Step #1 Activate your account

You'll be sent an email with your user name—your Lakeland student number—and a temporary password.

Set up your password

Start by logging into My Lakeland. You'll immediately be prompted to set your own password. Your password must:

  • be 8 characters
  • include a capital/uppercase letter
  • include a number
  • include a special character

Your password is good for a full year (365 days), so you won't have to reset it until next year.

Set up a forgotten password hint

Make this the second thing you do after creating your password. Click the tile on your homepage.

If you don't set a hint, then you won't receive an email with a temporary password.

If you set up your hint, then you can use the forgot password link.

Check out the services

Click on the Student Centre icon and explore what you can do inside My Lakeland.

  • Go to Personal Information to verify your email, mailing addresses and phone number.
  • Go to Academics to find your class schedule - if it's not there, keep checking. Also note that not all programs will have schedules in My Lakeland.
  • Go to Finances to pay your fees.
Step #2 Pay your fees 

My Lakeland and online bill payment are express lines to paying tuition, course fees residence and other fees.

Typically, fees will be in your account 3 weeks before classes start.

If you are a full-time face-to-face student, your fees are due on or before registration day. You may pay by:

  • using your bank's online bill payment system
  • direct credit card payment on My Lakeland
  • student loan
  • sponsorship

For any other payment options, please call the Registrar's Office toll-free at 1 800 661 6490.

See the paying tuition and fees page for how to set up Lakeland College as a payee.

If your fees aren't paid on registration day, a $200 late fee will be added to your account. $100 will be added every week until your fees are paid.

 

Online students

If you are an online student in a program, you can now use online bill payment to pay for individuals courses when you register for them.

 

Exceptions
  • Firefighting Training Program  fees are due one month before the program start date.
  • If you have a student loan, wait. Once your loan is processed, the college will receive the funds and we'll apply it to your program fees. If you have an outstanding balance after that, then you can pay the difference on My Lakeland.

More about My Lakeland

My Lakeland Services
Check:
  • your marks - at the end of semester, or if you're an online student when your course is complete
  • your account - fees that you owe the college
  • your schedule - if you're in firefighter training, health care aide, HOOT, HOPE, or pre-employment programs, your schedule isn't on My Lakeland
  • your class enrolment - classes you are enrolled in

Pay Fees - Any assigned fees including tuition, residence and library fines.

You also have the option of setting up Lakeland College as a payee on your online banking. See paying fees for more information.

Update - Your contact information including email address, mailing address and phone number.

Apply - You apply to graduate on My Lakeland. There's no cost, but even if you aren't attending convocation, you might like to get your credential.

Register - If you're an online student, you'll use My Lakeland to register and pay for individual courses.

Tax Receipt - At the end of February, you'll be able to download and print your T2202A tax receipt.

Self-registration for online programs

Follow the steps to register in courses for your online program. Don’t forget the final step is paying (credit card or set up Lakeland College as a bill payment with your online banking service), because you aren’t registered until you pay.

Login to My Lakeland
  1. Go to https://www.lakelandcollege.ca and click on My Lakeland at top of the page, or  go directly to My Lakeland
  2. Login into using your Lakeland College ID and the password you were given.
Navigate to the course list
  1. Click on Student Centre tile.
  2. Under the academic heading, click on the My Academics link.
  3. On My Academics, select View my advisement report. This will display a course list for your current program. If you are a returning student, it shows your course history.
Review and select course(s) for current semester
  1. Review the course listings and focus on current term courses.
  2. Select one of the courses and the Course Detail page opens.
  3. View Class Sections button under the Course Detail heading. This will display the name of the course, the section for the semester, and the date the course will begin.
  4. Click on the Select button to add the course to your Shopping Cart.
  5. Click Next.
  6. To add more courses click on Return to My Academic Requirements link at the bottom of the page.
  7. Repeat the process until you have added all courses you wish to take in the current semester.

Note: You’ll know that a course has been successfully added when you see a green check mark under the Course Detail main heading at the top of the page.


Enrol*

When you are finished adding courses:

  1. Go to top of Course Detail page and click on select here to enrol in courses for the current semester.
  2. Select each course with a check mark.
  3. Click Enroll.
  4. Then, click the Finish Enrolling button.
If you are returning to the site to finish enrolling:
  • Login to My Lakeland on the Lakeland College website.
  • Click on the Student Centre icon.
  • Under the Academics heading – click on Enrollment Shopping Cart.
  • Select the correct term (eg 2022 Fall), then click continue.
  • Click the Enroll button.
  • Then click on the Finish Enrolling button. The view results page opens.

*Lakeland’s preferred spelling is enrol, enrolled and enrolment. My Lakeland is configured to double Ls. We’ve used that spelling for specific My Lakeland buttons and links in these instructions.

 

Tuition & Fees
In the View Results section:
  1. Click on the Make a Payment button.
  2. In the What I Owe section complete the Payment Amount. This should match the Outstanding Charges amount.
  3. Click Next to go to the secure payment page.
Pay
You aren’t registered in the course until payment is made.
  1. Complete the payment information with your VISA or MasterCard credit card, or online banking bill payment.
  2. Be sure to note the Order ID # displayed with the transaction for your reference. This is the only time you will see this number.

Need Help?

Issues logging into My Lakeland? Email: myLChelp@lakelandcollege.ca.

Questions about registration? Email: records@lakelandcollege.ca.

When you email: Include a detailed description of the situation and your student ID #.

The following e-document is available to view or download. Or use this link Self-registration for online courses.

 

Help Desk

You may access the My Lakeland help desk in two ways: via email and via a form.

If you have a problem logging into My Lakeland and are at your own computer, please click on this address myLChelp@lakelandcollege.ca to send your email. Please include your full name and student ID# and describe your problem. 

Note: This Help Desk address is only for issues with logging into My Lakeland. If you have any other issues, please contact the appropriate Lakeland department. For example, if you are looking for D2L help, please go to the D2L page.

If you are at a college or other computer that isn't configured for your email, please fill in this form.

You should receive a response within 1 business day.

Hours available

Hours available

  • Sunday to Friday 7 am - 2 am
  • Saturday 4 pm - 2 am

If My Lakeland is unavailable during those times, you'll be directed to a maintenance page with the expected downtime. 

FAQ

If you don't see the answer to your question, please email the help desk or fill out the My Lakeland help desk form.

 

Question: I want to pay my fees but it says that I don’t owe anything
Once you’re enrolled in courses, fees will be calculated based on your program, campus and credit load. Most students will see charges on their accounts in mid-August for September enrolment.  Residence fees will be loaded around the same time.

Question: My address changed – how do I update it in My Lakeland?
It’s easy – just click on the address you want to change and follow the directions.

Question: I can’t find my admission status, help!
Open the Student Centre (the tile) and scroll to the bottom of the screen. Under Admissions you see a box called My Applications with your admission status and name of the program and campus that you applied to.

Question: I’m not enrolled in any courses – is something wrong?
The registrar's office enrols you in individual courses by semester. You should see course enrolments in early August for September, and in early December for January.

Question: I have a student loan; how do I pay?
Wait to see if you have a balance. Once your loan is processed, the funds are paid directly to the college. We'll apply those funds to your program fees. This will show up as a payment on your account. If the loan didn't cover all of your fees, you'll see an outstanding balance. Pay this amount.

Question: Why do I keep getting the same email message about activating my account?
Because you haven't activated your account. You'll continue to receive the message until you go into My Lakeland and set your password. While you're there, set up your password hint.

Question: Why don't I see my schedule?
Some program schedules aren't on My Lakeland. You won't see your schedule if you're a student in:

  • Firefighter Training
  • Health Care Aide
  • HOOT
  • HOPE
  • Pre-employment programs

Question: Why didn't I get an activation email?
Please check the email address you used when you applied. We use the address that was on the application. If this isn't a mail box that you use regularly, then you might want to change the address when you do get into My Lakeland.

Otherwise check junk or spam folders to see if the email is there. 

Student Policies & Procedures
Our Lakeland College Student Policies & Procedures can be found in a responsive, e-document. 
Current Students
  • Online Access and Technical Support
    • Computer Access
    • Wireless Access
    • Student Edu Email
    • D2L
    • My Lakeland
    • Printing
    • Live Streaming
  • Close Full Current Students Menu
    • Academic Services
      • Academic Advisors
        • Transfer Glossary
        • Transfer Guide
      • Accessibility Services
        • Academic Accommodations
        • Adaptive and Assistive Technology
        • Inclusive Education
        • Understanding Disabilities
      • Learning and Study Resources
        • Learning Strategies
        • Peer Tutors
        • Study Skills
        • Libraries
        • Accessibility Services
        • Grammarly
        • LinkedIn Learning
      • Indigenous Academic Supports
      • Supply and Textbook Lists
      • Teaching and Learning Commons
      • Tutors
    • Student Life Services and Facilities
      • Housing and Food
        • Lloydminster Residence
        • Vermilion Residence
        • Residence FAQ
        • Other Housing Options
        • Cafeterias
      • Activities, organizations and fun
        • Athletics
        • Recreation
        • Clubs
      • Apps and Social Media
        • Mobile Apps
        • Social Media
      • Health and Wellness Services
        • Health and Dental Plan
        • Wellness
        • Counsellors
        • Campus Nurse
      • Bookstores
        • Lloydminster Campus Bookstore
        • Vermilion Campus Bookstore
        • ebookstore
          • ebookstore FAQ
          • Redeem your ebookstore code
      • Libraries
      • International Students - Living in Canada
        • Where to Live
        • Where to Eat
        • What to Wear
        • Campus Supports
        • Health Care
        • Get involved
        • Transportation
      • Students' Associations
      • Indigenous Student Services
        • Cultural supports
        • Financial Supports
        • Wellness Supports
        • Academic Supports
        • Contact
      • Career and Employment Services
        • Career Readiness Skills
        • Career and Job Fairs
          • 2023 Lloydminster Career Fair
        • Post a Job
        • Student Job Postings
      • Parking for Students
      • Convocation
        • Convocation and Recognition Ceremony Archives
          • Convocation 2022
        • Generation Pins
        • Graduation Awards
          • Governor General's Academic Medal
          • President's Medal
          • Distinguished Citizens
      • Security Services
    • Costs, Funding and Awards
      • Financial Aid and Awards
        • Introduction to the Awards Platform
        • Awards Bursaries and Scholarships
        • Government Student Loans
        • Repaying your student loan
        • External Awards
        • Sponsorship and Other Funding
      • Fee Calculator
      • Academic and other Fees overview
      • How to pay tutition and fees
    • Libraries
      • Your Account, Barcode and PIN
      • Borrowing Guidelines
      • Renewing a Book or DVD
      • Interlibrary Loans
      • Trades Exam Bank
      • Research and Trades Databases
      • Library Research Guides
      • Citation Guides
      • Hours and Locations
      • Contact the Library
    • Key Dates, Forms and Policies
      • Academic Year & Term Dates
      • Grading System
      • Forms
      • Request a Transcript
      • Student Policies and Procedures
        • Cannabis Policy
        • Smoking

Contact Us 

 

Our Stories

Subscribe to page updates

Lakeland College footer logo

Lloydminster Campus
2602 59 Avenue,
Lloydminster, AB
T9V 3N7
Campus & Parking Maps

Vermilion Campus
5707 College Drive,
Vermilion, AB
T9X 1K5
Campus & Parking Maps

  • My HR
  • Media Requests
  • Website Feedback
  • Contact Us
  • View our Twitter Page
  • View our Instagram Page
  • View our Facebook Page
  • View our YouTube Page
  • View our LinkedIn Page
  • Flickr
  • TikTok

Lakeland College is located on traditional Treaty 6 territory and Region 2 of the Métis Nation of Alberta

© 2022 Lakeland College

  • Terms of Use
  • Website Terms and Conditions of Use
  • Anti-Spam and Lakeland College
  • Sitemap
  • Feedback

Browser Compatibility Notification

It appears you are trying to access this site using an outdated browser. As a result, parts of the site may not function properly for you. We recommend updating your browser to its most recent version at your earliest convenience.