These are some commonly asked questions. Please see the guide (e-document below) for more detailed answers about how to use MyHR.
|Something in my personal information is wrong. How do I get it changed?|
|Please contact Human Resources at 780 853 8406 or 780 853 8665.|
|If I have a question about my pay advice, whom should I contact?|
|Please contact the payroll office at 780 853 8630 or 780 853 8629.|
|How will I know when my T4 is ready?|
|An e-mail will be sent to your preferred e-mail address notifying you when your T4 is ready to view and print.|
|How do I sign on?|
You will receive an e-mail from the Lakeland Human Resources Department giving you your User ID (which is also your employee number) and a randomly generated password which you will use to access HR Self Service the first time.
Once you have received this e-mail, you may access your self service account or MyHR.
If you don’t receive this e-mail, please contact the Human Resources Department. If you have not provided an e-mail address, the information will be sent to you via mail.
|What if I forget my user ID or password?|
If you have not logged in for a while and forget your User ID, it is and always will be your Employee ID. Using that and the “Forgot Password” functionality described in this guide, you will be able to access your account without having to contact the Human Resources Department.
You should store you employee number somewhere secure.