Request a Transcript

When you apply to another Alberta post-secondary institution through ApplyAlberta, the new institution will request your official transcripts from Lakeland on your behalf, free of charge. Please allow enough time for this process to take place.

If you have questions about the status of your transcript delivery, please first contact the new institution to verify they have submitted a request.

1. Log in to your My Lakeland portal.
2. Select the Academic Records tile
3. Choose Request Official Transcript
4. Complete the required fields.

When your transcript is ready, you will receive an email confirmation from MyCreds™ to access your document. The confirmation will be sent to the primary email address included on your My Lakeland profile. Use the link in the email to register and create your MyCreds™ account.

• For more information on sharing documents, review this How to Share Document or MyCreds Learner FAQs found below.
• If you need support navigating your MyCreds™ account, please email transcripts@lakelandcollege.ca.

Before ordering a transcript, please review your unofficial transcript in My Lakeland to ensure the information is correct. The unofficial transcript and official transcript have the same information. 

If you are waiting on final marks, request the transcript after your final marks have been posted. Your transcript will be uploaded directly to MyCreds™ within 1 to 2 business days.

If you are waiting for your graduation comment to be placed on your transcript, you will receive an email from records@lakelandcollege.ca when that is completed. Once you receive that email, log into your My Lakeland portal, and request a transcript. It will be processed within 1-2 business days.

Please note that financial holds must be cleared from your account before the Office of the Registrar will issue an official transcript. Check financial holds in your My Lakeland account.

Apprentices must go through Apprentice and Industry Training (AIT) for transcript requests.

Alumni, who attended Lakeland College after 2009 may request transcripts through My Lakeland.

For alumni who attended Lakeland before 2009 and have not returned since, or are former student please request for your transcript to be uploaded to MyCreds™ by emailing transcripts@lakelandcollege.ca detailing:

• First Name
• Last Name
• Date of Birth
• Program of Study

All transcripts contain:

• program you're enrolled in
• courses you took
• grade you earned
• credentials awarded

Official transcripts

• bear the signature of the Registrar
• are requested through MyCreds
• contain the college seal

Unofficial transcripts

• are printed from student's My Lakeland accounts on plain paper (absent of key indicators of an official document)
• contain the same information as official transcripts but includes probation and suspension comments
• mostly used internally

Employers and licensing bodies often require official transcripts. You may also need one to support your application to another post-secondary institution. 

Official transcripts are important to third parties as they assure authenticity and content accuracy.

It's especially important that you check your unofficial transcript to ensure there are no errors or omissions.