My Lakeland
Your gateway to My Lakeland
My Lakeland is our student information system.
Once you sign in to My Lakeland you'll be able to:
- see your schedule - not applicable for all programs
- see your student account balance
- pay fees
- check marks
- apply to graduate
- change contact information
- print your T2202A tax receipt
If you're a full-time student, you'll be given access to My Lakeland a few weeks before your 1st semester starts. If you're an online student taking a full-time program, you'll receive access to register and pay for individual courses.
Your user ID is your student number.
This is the My Lakeland portal link: https://student.lakelandcollege.ca/psp/student/?cmd=login. If you're having difficulty accessing this sign in page, check the drop down about getting to My Lakeland and your browser.
Tips
Tip #1 Getting to My Lakeland |
Your browser & device Not all browsers and devices provide easy access. If you have trouble signing into My Lakeland:
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Tip #2 Navigating My Lakeland |
When you sign in, you'll see a tile that says Student Center. This is where you'll find all your options.
There's also another way into your account screen.
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Tip #3 Set up your forgotten password hint |
You'll keep seeing a pop-up reminding you to do set up this hint until you do it. Your hint is all about convenience. If you forget your password, then you can easily send yourself a temporary one using your hint. If it's after business hours - whether at 6 pm or 3 am - you'll be able to access My Lakeland without assistance. Otherwise you'll have to wait to contact us. Do not copy and paste the temporary password. If you still have issues logging in, send an email to the help desk. Be sure to include your name and Student ID #. |
Steps
Step #1 Activate your account |
You'll be sent an email with your user name—your Lakeland student number—and a temporary password. Set up your password Start by logging into My Lakeland. You'll immediately be prompted to set your own password. Your password must:
Your password is good for a full year (365 days), so you won't have to reset it until next year. Set up a forgotten password hint Make this the second thing you do after creating your password. Click the tile on your homepage. If you don't set a hint, then you won't receive an email with a temporary password. If you set up your hint, then you can use the forgot password link. Check out the services Click on the Student Centre icon and explore what you can do inside My Lakeland.
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Step #2 Pay your fees |
My Lakeland and online bill payment are ways to pay tuition, course fees, residence and other fees. When fees are posted, you will see them in your MyLakeland account. You may pay by:
For any other payment options, please call the Registrar's Office toll-free at 1 800 661 6490. See the paying tuition and fees page for how to set up Lakeland College as a payee.
Online studentsIf you are an online student in a program, you can now use online bill payment to pay for individuals courses when you register for them. Fees are due at time of registration.
Notes
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More about My Lakeland
My Lakeland Services |
Check:
Pay Fees - Any assigned fees including tuition, residence and library fines. You also have the option of setting up Lakeland College as a payee on your online banking. See paying fees for more information. Update - Your contact information including email address, mailing address and phone number. Apply - You apply to graduate on My Lakeland. There's no cost, but even if you aren't attending convocation, you might like to get your credential. Register - If you're an online student, you'll use My Lakeland to register and pay for individual courses. Tax Receipt - At the end of February, you'll be able to download and print your T2202A tax receipt. |
Self-registration for online programs |
Follow the steps to register in courses for your online program. Don’t forget the final step is paying (credit card or set up Lakeland College as a bill payment with your online banking service), because you aren’t registered until you pay. Login to My Lakeland
Navigate to the course list
Review and select course(s) for current semester
Note: You’ll know that a course has been successfully added when you see a green check mark under the Course Detail main heading at the top of the page.
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Help Desk |
You may access the My Lakeland help desk in two ways: via email and via a form. If you have a problem logging into My Lakeland and are at your own computer, please click on this address myLChelp@lakelandcollege.ca to send your email. Please include your full name and student ID# and describe your problem. Note: This Help Desk address is only for issues with logging into My Lakeland. If you have any other issues, please contact the appropriate Lakeland department. For example, if you are looking for D2L help, please go to the D2L page. |
Hours available |
Hours available
If My Lakeland is unavailable during those times, you'll be directed to a maintenance page with the expected downtime. |
FAQ |
If you don't see the answer to your question, please email the help desk or fill out the My Lakeland help desk form.
Question: I want to pay my fees but it says that I don’t owe anything Question: My address changed – how do I update it in My Lakeland? Question: I can’t find my admission status, help! Question: I’m not enrolled in any courses – is something wrong? Question: I have a student loan; how do I pay? Question: Why do I keep getting the same email message about activating my account? Question: Why don't I see my schedule?
Question: Why didn't I get an activation email? Otherwise check junk or spam folders to see if the email is there. |
Student Policies & Procedures |
Our Lakeland College Student Policies & Procedures can be found in a responsive, e-document. |