Service Best
Continuing Education
Contact Us
Lakeland College
General Inquiries
hello@lakelandcollege.ca
1 800 661 6490
Service Best is all about effective people skills. This seminar is appropriate for
everyone including managers, supervisors, front line workers and behind the scenes workers.
Whether you work in a bank, restaurant, hotel, retail, school, financial institution, labour trade, professional office, fitness facility, medical or health facility, service, or any company setting - this seminar is for you.
If you work with customers or people in-person or virtually, Service Best will help you provide a memorable customer experience.
Develop or improve essential customer service skills in this one-day seminar at the Lloydminster campus.
You will learn:
- the difference between ordinary and outstanding service
- proven service techniques that work
- to identify and respond to customer needs
- to make the most of customer contact
- techniques for handling difficult customers
- the importance of non-verbal communication
- effective questioning techniques
- the power of a positive attitude and how to use it on the job
Benefits:
- increased positive work environment
- improved customer service skills
- build repeat business
Customizable options:
- core themes are adaptable for any business
- corporate rates and on-site delivery may be available
For more information about this one-day seminar or to arrange the seminar for your business/company, please fill out our interest form below.