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Service Best

Continuing Education

Contact Us

Lakeland College
General Inquiries
 hello@lakelandcollege.ca
 1 800 661 6490
 

Service Best logoService Best is all about effective people skills. This seminar is appropriate for everyone including managers, supervisors, front line workers and behind the scenes workers.

Whether you work in a bank, restaurant, hotel, retail, school, financial institution, labour trade, professional office, fitness facility, medical or health facility, service, or any company setting - this seminar is for you.

If you work with customers or people in-person or virtually, Service Best will help you provide a memorable customer experience.

Develop or improve essential customer service skills in this one-day seminar at the Lloydminster campus.

You will learn:

  • the difference between ordinary and outstanding service
  • proven service techniques that work
  • to identify and respond to customer needs
  • to make the most of customer contact
  • techniques for handling difficult customers
  • the importance of non-verbal communication
  • effective questioning techniques
  • the power of a positive attitude and how to use it on the job

Benefits:

  • increased positive work environment
  • improved customer service skills
  • build repeat business

Customizable options:

  • core themes are adaptable for any business
  • corporate rates and on-site delivery may be available

For more information about this one-day seminar or to arrange the seminar for your business/company, please fill out our interest form below.

In order for Lakeland College to contact you by email regarding courses, news and other event information, you must give your consent. You may withdraw your consent at any time by contactin enrolment at hello@lakelandcollege.ca or by writing Lakeland College, 5707 College Drive, Vermilion AB T9X 1K5.
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Lakeland College complies with the Freedom of Information and Protection of Privacy Act of Alberta. Information collected on this form is collected under the authority of Section 33(c) of the Act for the purpose of administering programming. The information is used in the normal course of operating programs and/or activities of the college. If you have any questions about the collection and use of this information, please contact the FOIP Coordinator by calling 780 853 8524; writing 5707 College Drive, Vermilion AB, T9X 1K5 or emailing FOIP@lakelandcollege.ca).